I’m Carlie, a product designer with 7 years experience crafting people-centered civic services and influencing systems change.

My design approach is informed by my early career in strategic communications and grassroots organizing. I create impact by falling in love with the problem, consistently engaging others in my process, and using design to build a shared vision.

I have been told I shine in the “messy middle” of problem spaces when I guide teams through moments of exploration, iteration, and convergence.

I am a Staff User Experience Designer at Code for America, where I design and deliver benefits applications for states across the U.S. My recent work with Minnesota reduced application time by 75% and unlock $100 million in safety net benefits over the course of 2 years.

Previously, I worked at General Motors where I supported the design and pilot launch of a new mobility service, Maven.

I received a Masters in Interaction Design from Carnegie Mellon University, where I was named Class Speaker and Chair of Graduate Student Assembly. Prior, I received a Bachelor of Arts in Communications and Urban Planning at Virginia Tech University.

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